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Terms & Conditions
Terms & Conditions

These Terms of Use describe the terms and conditions applicable to your access and use of the website at www.selloooh.com a “Site”. This document is a legally binding agreement between you as the user(s) of the Site (referred to as “you”, “your”, "Merchant", “Merchants” or “User” hereinafter) and the Selloooh.com entity (referred to as “we”, “our”, “us” or “Selloooh” hereinafter).

Selloooh is a registered trademark wholly owned by Store N Go Sdn Bhd.

Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by authorized payment gateway on behalf of Store N Go Sdn Bhd, depending on the type of payment method used for the purchase of the goods and/or services.
Application and Acceptance of the Terms

  1. Your use of the Site and Selloooh.com’s services, software and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document and any other rules and policies of the Site that Selloooh may publish from time to time. This document and such other rules and policies of the Site are collectively referred to below as the “Terms”. By accessing the Site or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Site if you do not accept all of the Terms & Conditions.
  2. You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with Selloooh.
  3. You acknowledge and agree that Selloooh may amend any Terms at any time without prior notice by posting the relevant amended and restated Terms on the Site. By continuing to use the Services or the Site, you agree that the amended Terms will apply to you.
  4. If Selloooh has posted or provided a translation of the English language version of the Terms, you agree that the translation is provided for convenience only and that the English language version will govern your uses of the Services or the Site.
  5. The Terms may not otherwise be modified except in writing by an authorised officer of Selloooh.
Usage of Selloooh and Merchant User Account

  1. Registration Fee
  1. There is no registration fees be collected for all users to access the Site. Users will be terminated if breaching the terms and conditions of this agreement.
  1. Performing A Transaction
  1. All product delivery to Merchant’s buyers will be arranged upon deduction of the product cost and shipping fees from the Merchant's account. Merchant must ensure there is sufficient credit balance in the Merchant’s account to perform the transaction. No goods will be shipped and delivered until credit has been top up.
  2. Merchant agrees that Merchant’s account credit top up can ONLY be performed through online banking or credit card payment through payment gateway in the Site. Selloooh do not have other mode of payment facilities such as cash payment, payment upon delivery.
  3. Merchant must ensure delivery addresses are correct before submitting the order. Any cost incurred on wrong delivery due wrong address shall be borne by the Merchant.
  4. Merchant agrees to indemnify Selloooh from any losses incurred as a result of non-delivery, lost-in-transit, as a result of the assigned delivery provider's negligence or error.
  5. All product description and manufacturer or supplier warranty information is correct at the time of publishing. Store N Go Sdn Bhd reserves the right to amend from time to time. Any amendments shall be Store N Go Sdn Bhd and the respective supplier or manufacturer’s sole discretion.
  6. Merchant shall not over-claim, over promise, or misrepresent the product quality, performance, warranty, material type, delivery time etc.
  7. Website prices are listed in RM (Malaysia Ringgit) and this is the accepted payment currency.
  8. Selloooh will not accept any request of order cancellation if the order is paid with credit and processed with tracking number. None of any changes request shall be accept once done paid with credit. No change address, change item, cancel order, or add on request be accepted.
  1. Newsletter
  1. Merchant shall agree that Selloooh may send newsletter or notifications regarding the latest news/product/promotions etc through email or social media to the Merchant.
  1. Accuracy Information
  1. From time to time, there may be information on www.selloooh.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and information without prior notice to the customers. Please email or chat with us and we will correct it as soon as possible.
  1. Misuse Of Goods
  1. We make every reasonable effort to ensure that the information on this website is accurate and up-to-date. The material here is intended to provide general information and users are advised to seek further legal guidance before acting or relying on the contents. We disclaim all liability for loss and/or damage that may result the use of information contained on this site.
  2. Selloooh will not be held responsible for any death or personal injuries that occur from the misuse of goods advertised on this website.
  3. All website design, text, graphics, the selection and arrangement there of and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright of Selloooh and its affiliates, or thier content and technology providers. ALL RIGHTS RESERVED.
  4. Selloooh grants the permission to electronically copy and/or print in hard copy portions of this website for the sole purpose of placing an order with Selloooh or using this website as a shopping resource.
  5. All product images and descriptions provided on the website www.selloooh.com, as well as those provided through the image files and product sheets in data feeds of www.selloooh.com are free to use by all registered and approved Merchants of www.selloooh.com for the promotion of the sales of these products through the customer chosen sales medium.
  1. Credit Balance Withdrawal
  1. Merchant may request for credits balance withdrawal. A RM20 processing fee is chargeable and shall be deducted from the credits balance before remittance. Credits balance that below RM20 shall not be refunded.
  2. By requesting for credit balance withdrawal, Merchant agrees to terminate the account with Selloooh and agree to allow Selloooh to reset all items synced from Selloooh to marketplaces to zero and subsequently remove or delete all these from Merchant's store in marketplaces.
  3. Upon termination by either party, the credit balance shall be refunded to the Merchant within 30 working days, after Merchant submits the credit withdrawal form. A RM20 processing fee is chargeable and shall be deducted from the credit balance before remittance.
  4. Merchant is required to be active with sales. Merchant who is not active with sales for 2 years consecutively may have the account suspended and credit balance forfeited. Merchant is required to reactivate the account by top up credit.
  1. Order Cancellation Fee
  1. A RM2 cancellation fee will be charged if there is any cancelled order for order that has been processed.
  1. Selling Price At Marketplaces
  1. Cost and suggested selling price is noneditable before syncing products. Merchant can only edit the Shopee/Lazada Listing Price. Shopee/Lazada Listing Price only can be lower 5% off from the suggested selling price. If the selling price (including discounted price) is lower more than 5% of suggested selling price, Selloooh has the right to inactivate merchant’s account to avoid price war game.
  1. Delivery
  1. Product orders from Merchant submitted one day before 11.59pm shall be packed and ready for delivery on the same day. In such cases, and if the destination is located in Malaysia major cities, the parcel is estimated to arrive within 48 hours. However, there may be unforeseen circumstances which may delay the product delivery.
  2. Tracking code and tracking website will be issued within 24-48 hours from time of order.
  3. Please note a working day is any other day than weekends and courier company or other public holidays.
  4. Delivery charges for manual order (place order at Selloooh’s website) will be automatically deducted from Merchant’s credit.
  5. Delivery charges for manual order will be calculated by Selloooh’s website and automatically applied to your order during the checkout process.
  6. Applicable delivery charges will depend upon the location of the delivery address and the size and weight of the products in your order.
  7. The estimated delivery time will be between 2-5 working days, depending on the delivery address.
  1. Merchant’s Responsibility
  1. Each Merchant represents, warrants and agrees that they have full power and authority to accept the Terms in this agreement.
  2. Merchant must ensure there is sufficient credit balance in Merchant's account in Selloooh whenever there is order from customers to allow Selloooh to deduct the product dropship price and shipping cost prior to order fulfilment.
  3. Merchant will be required to provide information or material about your entity as part of the registration process on the Site for a Merchant account. Each Merchant represents, warrants and agrees that (a) such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Site or Service is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.
  4. Upon becoming a Merchant, you consent to authorise Selloooh to store and use your information.
  5. Merchant shall exclusively procure products from Selloooh especially products of which its product data, images, descriptions are sourced from Selloooh site and/or through Selloooh's services on the website.
  6. Each Merchant further represents, warrants and agrees that the User Content that you submit on any other websites, social media or e-commerce marketplace, post or display shall:
    1. be true, accurate, complete and lawful;
    2. not be false, misleading or deceptive;
    3. not contain information that is defamatory, libellous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors;
    4. not contain information that is discriminatory or promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age;
    5. not contain any link directly or indirectly to any other web Site which includes any content that may violate the Terms.
  7. Each Merchant further represents, warrants and agrees that you shall:
    1. carry on your activities on the Site in compliance with any applicable laws and regulations;
    2. carry on your activities in accordance with the Terms and any applicable Additional Agreements;
    3. not use the Services or Site to defraud any person or entity;
    4. not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;
    5. not engage in spamming or phishing;
    6. not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc) or encourage or abet any unlawful activities;
    7. not involve attempts to copy, reproduce, exploit or expropriate Selloooh’s various proprietary directories, databases and listings;
    8. not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
    9. not involve any scheme to undermine the integrity of the data, systems or networks used by Selloooh and/or any user of the Site or gain unauthorized access to such data, systems or networks;
    10. not engage in any activities that would otherwise create any liability for Selloooh or our affiliates.
  8. Merchant agrees to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for Selloooh’s provision of the Services, evaluating whether Merchant has breached the Terms and/or handling any complaint against the Merchant. If Merchant’s failure to do so results in delay in, or suspension or termination of, the provision of any Service, Selloooh shall not be obliged to extend the relevant service period nor shall be liable for any loss or damages arising from such delay, suspension or termination.
  9. Merchant acknowledges and agrees that Selloooh shall not be required to actively monitor nor exercise any editorial control whatsoever over the content of any message or material or information created, obtained or accessible through the Services or Site. Selloooh does not endorse, verify or otherwise certify the contents of any comments or other material or information made by any Merchant. Each Merchant is solely responsible for the contents of their communications and may be held legally liable or accountable for the content of their comments or other material or information.
  10. Merchant shall be responsible to ensure there are sufficient credit balance in Merchant's account in Selloooh and ensure that all orders received from e-marketplaces are paid through the credit system so that Selloooh will be able to deliver the items to buyers on time.
  11. Merchant shall not leave orders in Pending Cart unattended more than 24 hours or delete without valid reasons. This will cause the buyers not receiving the items they paid for.
  12. Merchant who failed any of these responsibilities are considered breach of the Terms.
  1. Breaches by Merchant
  1. If any Merchant breaches any Terms or if Selloooh has reasonable grounds to believe that any Merchant is in breach of any the Terms, Selloooh shall have the right to suspend or terminate the Merchant’s account or subscription of any Service without any liability to the Merchant.
  2. Selloooh shall also have the right to refuse, restrict or ban any and all current or future use of any other Service that may be provided by Selloooh.
  3. Selloooh shall have the right to overwrite and/or remove the product data from the Merchant's online store in e-marketplace.
  4. Without limiting the generality of the provisions of the Terms, a Merchant would be considered as being in breach of the Terms in any of the following circumstances:
    1. Selloooh has reasonable grounds to suspect that such Merchant has used a stolen credit card or other false or misleading information in any transaction with a counter party.
    2. Selloooh believes that the Merchant’s actions may cause financial loss or legal liability to Selloooh or our affiliates, the item buyer from e-marketplaces or any other Users.
    3. Selloooh reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Furthermore, Selloooh may disclose the Merchant's identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action. Selloooh shall not be liable for damages or results arising from such disclosure, and Merchant agrees not to bring any action or claim against Selloooh for such disclosure.
  5. If a Merchant is in breach of the Terms, Selloooh also reserves the right to publish the records of such breach on the Site. If such breach involves or is reasonably suspected of involving dishonest or fraudulent activities, Selloooh also reserves the right to disclose the records of such breach to the authorities. Such Selloooh affiliates may impose limitation on, suspend or terminate the Merchant’s use of all or part of the services provided by such affiliates to the Merchant, take other remedial actions, and publish the records about the Merchant’s breach of the Terms on the website operated by or controlled by such Selloooh affiliates.
  6. Selloooh may, at any time and in our reasonable discretion, impose limitations on, suspend or terminate the Merchant’s use of any Service or the Site without being liable to the Merchant if Selloooh has received notice that the Merchant is in breach of any agreement or undertaking with any affiliate of Selloooh and such breach involves or is reasonably suspected of involving dishonest or fraudulent activities. Selloooh shall have the right to publish the records of such breach on the Site. Selloooh shall not be required to investigate such breach or request confirmation from the Merchant.
  7. Each Merchant agrees to indemnify Selloooh, our affiliates, directors, staffs, agents and representatives and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your breach of the Terms.
  8. Each Merchant further agrees that Selloooh is not responsible and shall have no liability to you or anyone else for any material transmitted over the Site, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with each Merchant. Selloooh reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Merchant, in which event the Merchant shall cooperate with Selloooh in asserting any available defenses.
  1. Limitation of Liability
  1. Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk and each User is solely responsible for any damage to Selloooh’s computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from Selloooh or through or from the Site shall create any warranty not expressly stated herein.
  2. Each User hereby further agrees to indemnify and save Selloooh, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that Selloooh is not responsible and shall have no liability to you, for any material posted by others; including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. Selloooh reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Selloooh in asserting any available defenses.
  3. Selloooh shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following.
    • the use or the inability to use the Site or Services;
    • any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Site;
    • unauthorised access by third parties to data or private information of any User;
    • statements or conduct of any User of the Site; or;
    • any matters relating to Services however arising, including negligence.
  4. The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not Selloooh has been advised of or should have been aware of the possibility of any such losses arising.
  1. Force Majeure
  1. Under no circumstances shall Selloooh be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
  1. Intellectual Property Rights
  1. Selloooh is the sole owner or lawful licensee of all the rights and interests in the Site and the Site Content. The Site and Site Content embody trade secrets and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and Site Content shall remain with Selloooh, our affiliates or licensors of the Site Content, as the case may be. All rights not otherwise claimed under the Terms or by Selloooh are hereby reserved.
  2. "Selloooh" and related icons and logos are registered trademarks or trademarks or service marks of Selloooh,
  3. Selloooh may have independent third parties involved in the provision of the Services (e.g., the authentication and verification service providers). You may not use any trademark, service mark or logo of such independent third parties without prior written approval from such parties.
  1. General Provisions
  1. Subject to any Additional Agreements, the Terms constitute the entire agreement between Merchant and Selloooh with respect to and govern your use of the Site and Services, superseding any prior written or oral agreements in relation to the same subject matter herein.
  2. Selloooh and Merchant are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.
  3. If any provision of the Terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced.
  4. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
  5. Selloooh’s failure to enforce any right or failure to act with respect to any breach by Merchant under the Terms will not constitute a waiver of that right nor a waiver of Selloooh’s right to act with respect to subsequent or similar breaches.
  6. Selloooh shall have the right to assign the Terms (including all of our rights, titles, benefits, interests, and obligations and duties in the Terms to any person or entity (including any affiliates of Selloooh). Merchant may not assign, in whole or part, the Terms to any person or entity.
  7. The Terms shall be governed by the laws of Malaysia without regard to its conflict of law provisions. The parties to the Terms hereby submit to the exclusive jurisdiction of the courts of Malaysia.
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